Elevate & accelerate
by Joep van Bemmel
Our Journey from XC to Bloomreach and RSP to Envoy with performance at the core.
A story about boosting our customer experience with innovative technology, strong collaboration and common sense.

Energy!
by Patricia Plass
Creating seamless digital experiences for our B2B customers and Brokers isn’t a solo effort, it’s a team sport. By working closely together across all (BU) departments like Product, IT, Customer Service and Sales, we can design journeys that are intuitive, efficient, and truly customer-centric. Besides explaining what we do and how we do it, we invite you to bring your ideas to the table as well. Cause together we can unleash an insane amount of energy to make it happen for NN!

The power of teaming up: Cracking the CIAM triangle without breaking CX, security or our cost base!
by Peter Sonke
Every new user we onboard forces us to decide: do we delight customers, lock down security or control costs? In this session we will show how teaming up across business, UX, IT and legal let us have it all by mastering the CIAM triangle for Retail

Ready to move faster? 
by Tjerrie Smit
Join me as we unveil how we are accelerating our journey into Agentic AI, where autonomous agents reshape decision-making across domains. With a unified Asset Marketplace and platform standardisation, we unlock speed, reuse, and scale like never before. But transformation doesn’t stop at tech: robust data governance and next-gen data management platforms are the backbone of sustainable AI adoption. Want to learn how we Team up with Agentic AI, this is the go-to session for you

Turning ambition into action
by Wouter Engelsman
Our ambition is to become a 100% digital and frictionless company. Saying this isn't hard, but how do we actually get there? This requires customer insight and collaboration across supply chains and departments. You'll learn more about this during this workshop